If yous tin't turn on or sign in to iMessage or FaceTime

To utilise iMessage or FaceTime, you need to activate them on your iPhone, iPad, or iPod bear on. If you see an error message during activation, follow these steps.

When activating iMessage or FaceTime, you might see one of these messages:

  • Waiting for activation
  • Activation unsuccessful
  • An fault occurred during activation
  • Could not sign in, delight check your network connection
  • Unable to contact the iMessage server. Try again.

Cheque your device settings

  1. Brand sure that you're connected to a cellular data or Wi-Fi network. If you're using an iPhone, you need SMS messaging to actuate your telephone number with iMessage and FaceTime. Depending on your carrier, you might exist charged for this SMS.
  2. Go to Settings > General > Date & Time and make sure that your fourth dimension zone is set correctly.

Turn off and restart iMessage and FaceTime

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device:
    • iPhone
    • iPad
    • iPod touch
  4. Turn iMessage and FaceTime dorsum on.

Nonetheless not activated subsequently a mean solar day?

It might accept upwardly to 24 hours to activate iMessage and FaceTime. If the issue continues later 24 hours, follow these steps:

  1. Make certain that your device has the latest version of iOS or iPadOS.
  2. If you're using an iPhone, contact your carrier to brand sure that you tin send and receive SMS messages.
  3. If your iPhone is used with a carrier non found in the wireless carrier manufactures, make sure you can send and receive international SMS.
  4. Contact Apple Back up.

Go more than aid

You lot tin can also use your email address with iMessage and FaceTime. Sign in to your Apple ID business relationship page and review all the electronic mail addresses yous take on file, including the i that you're trying to verify. If the email address is incorrect, you tin update information technology. And then click Resend adjacent to the electronic mail address that you want to verify.

FaceTime is not bachelor in all countries or regions.

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